CG Performance Training is committed to protecting your personal data and respecting your privacy. This policy explains what personal information we collect, why we collect it, and how we use it in accordance with UK GDPR and the Data Protection Act 2018.
1. Who We Are
The data controller responsible for your personal information is:
CG Performance Training
Operated by: Charlie Geddes
Location: East Kilbride, Scotland
Email: cgperformancetraining@outlook.com
Website: cg-pt.co.uk
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
| Category | Examples |
|---|---|
| Identity data | First name, last name |
| Contact data | Email address, phone number |
| Health data | Fitness goals, experience level, relevant medical information shared by you |
| Transaction data | Details of services purchased (processed by Stripe — we do not store card details) |
| Technical data | Cookie preferences, browser type (see Cookie Policy) |
| Communications data | Messages sent via our enquiry form or email |
Health-related information you share with us is treated as special category data under UK GDPR and is handled with additional care. We only collect this information where you voluntarily provide it and it is necessary for us to deliver a safe and effective service to you.
3. How We Collect Your Data
- Directly from you — when you complete our enquiry form, book a consultation, purchase a service, or contact us by email
- Via Stripe — when you make a payment (Stripe processes card data directly; we receive only a transaction confirmation)
- Via Calendly — when you book a consultation call
- Automatically — cookie preference data when you visit our website
4. Why We Use Your Data (Legal Bases)
| Purpose | Legal Basis |
|---|---|
| To deliver your coaching service and sessions | Contract performance |
| To process payments | Contract performance |
| To respond to enquiries | Legitimate interests (providing pre-sales support) |
| To keep records for accounting purposes | Legal obligation |
| To send service-related communications | Contract performance / Legitimate interests |
| To ensure your safety during training | Legitimate interests / Vital interests |
| To manage cookie preferences | Consent |
We do not use your personal data for automated decision-making or profiling.
5. Marketing
We will only send you marketing communications if you explicitly opt in to receive them. You can withdraw consent at any time by emailing us at cgperformancetraining@outlook.com.
6. Sharing Your Data
We do not sell your personal data. We may share your data with the following third parties only where necessary:
- Stripe Inc. — payment processing (their privacy policy: stripe.com/gb/privacy)
- Calendly LLC — appointment scheduling (their privacy policy: calendly.com/privacy)
- Microsoft — email (Outlook) hosting
- Legal authorities — if required by law or to protect our legal rights
All third-party processors are required to handle your data securely and in accordance with applicable data protection law.
7. International Transfers
Stripe and Calendly may transfer data outside the UK/EEA. Both providers maintain appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected to UK GDPR standards.
8. Data Retention
We retain your personal data only as long as necessary:
- Active client records — for the duration of your coaching relationship, plus 6 years for accounting and legal purposes
- Enquiry / contact data — up to 12 months if no service is purchased
- Cookie preferences — until you clear your browser data or withdraw consent
9. Your Rights
Under UK GDPR you have the following rights in relation to your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate or incomplete data
- Right to erasure — ask us to delete your data in certain circumstances
- Right to restrict processing — ask us to pause processing of your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, please email cgperformancetraining@outlook.com. We will respond within one month.
10. Complaints
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Phone: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.
11. Cookies
For information about how we use cookies on this website, please read our Cookie Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
For any privacy-related queries, please contact: cgperformancetraining@outlook.com